We are here to help

Get in touch

We are a small Australian team and we actually reply. Send us a message using the form below and we will get back to you within 1–2 business days. For urgent enquiries, email us directly at hello@kiiyo.com.au.

Our support team is available Monday to Friday, 9 AM – 5 PM AEST.

Have a question about your Kiiyo bottle, filter, order, or delivery? Send us a message and we'll get back to you soon.

We usually reply within 1–2 business days. You can also email us directly at hello@kiiyo.com.au.

Helpful links

  • Email us

    hello@kiiyo.com.au

    We reply within 1–2 business days.

  • Support hours

    Monday – Friday
    9 AM – 5 PM AEST

  • Common questions

    Before you reach out, check our FAQ page — most questions about filters, shipping, and subscriptions are answered there.

    View FAQs